English-Speaking Call Center Team Leader

 English Speaking Team Leader (Automotive & Call Center Operations)

 Location: Istanbul (Hybrid)

We are looking for an experienced Team Leader with a strong background in automotive industry and call center operations to join a dynamic international team.

 Key Responsibilities

• Evaluate, develop, and motivate the performance of operation consultants and back-office teams
• Design and implement training and development initiatives to enhance team capabilities
• Manage task distribution and provide operational guidance when needed
• Collect, analyze, and report operational performance data to management
• Monitor key KPIs including customer feedback, sales performance, and customer satisfaction

 Requirements

• Minimum 2 years of experience in automotive industry and call center operations
• Proven experience in team leadership or operational responsibility roles
• Minimum B2 level English proficiency
• Bachelor’s degree
• Based in Istanbul
• Strong leadership, analytical, and communication skills

 If you are ready to take the next step in your leadership career within an international environment, we invite you to apply and join the evaluation process.

Mail: basvuru@dogahr.com

With its head office in Izmir and offices in Istanbul, Düsseldorf (Germany) and Florida (USA), DogaHR Global HR Centre provides employment in all world languages such as German, Dutch, French, Italian, Spanish, Danish, Swedish, English, etc. to the world’s biggest brands both in Turkey and in Europe.

DogaHR is recognized as one of Türkiye’s Best Workplaces by Great Place to Work® and is the leading recruitment company in the country.

With its experienced, strong and ever-growing recruitment team, Doğa HR provides the best recruitment experience to its corporate customers in many sectors.

DogaHR is a private employment agency operating under the permit number 970, issued by the Turkish Employment Agency (İŞKUR) on May 4, 2018.

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