Executive Housekeeper

Tersane İstanbul, the new coastal destination of the city set amid a unique heritage and the idyllic beauty of the Golden Horn. With its historic landmarks, unmatched blend of unique lifestyles and gastronomical delights, luxury homes and hotels, and a vibrant cultural calendar, Tersane İstanbul will enhance your quality of life and be your gateway to a thriving community that will connect Istanbul to the future.

Tersane İstanbul has a unique open-air luxury shopping experience for top international and local brands, a multilevel and all-weather retail link, a designer’s hub hosting the concept stores tailored for generation Z, fashion festivals and more.

To provide a satisfactory mix of hospitality, living, and retail spaces, Tersane Istanbul features three luxury hotels, including Rixos Tersane İstanbul and Aliée İstanbul. Meanwhile, serviced apartments ranging from lofts to seaside mansions will become an attractive opportunity for those who would like to call Tersane Istanbul “home.” Each hotel at Tersane Istanbul will have a distinctive character and cater to a wide array of tastes. Providing resort-style luxury, these hotels will be inspired by the local culture, history, as well as community spirit of the area.

We are seeking a valuable team member for the position of "Executive Housekeeper" to be considered at Tersane İstanbul.

Responsibilities:

• Oversee the daily operations of the housekeeping department, ensuring adherence high standards of cleanliness,
• Develop and implement efficient cleaning procedures, schedules, and checklists to maintain the hotel's pristine condition,
• Recruit, train, and supervise a team of housekeeping staff, fostering a positive and productive work environment,
• Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards,
• Manage inventory and ordering of cleaning supplies, linens, and amenities,
• Collaborate with other departments to address guest needs and special requests promptly,
• Monitor and control departmental expenses while maximizing efficiency and productivity.

Requirements:

• Proven experience in a leadership role within the housekeeping department of a luxury hotel,
• Strong organizational and time-management skills,
• Excellent communication and interpersonal abilities,
• Ability to handle and resolve guest concerns and complaints effectively,
• Familiarity with hotel property management systems,
• Flexibility to work weekends, holidays, and evenings as needed,
• Ability to communicate clearly and efficiently in English, both verbal and written,
• Professional and well-groomed,
• To be detail-oriented.

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