Key Account Manager

Founded in 1979, today Aras Kargo serves its customers through a network of 14 regional directorates, 27 hubs, nearly 1.000 branches, a fleet of over 5.000 vehicles and 16.000 employees completing 1 million deliveries per day on average, making it the leading parcel delivery company in Turkey with the broadest network. The company took its innovative vision in the industry one step further with its 2020 merger with Austrian Post, leading to global and innovative projects. With its dedication to promoting happiness and making a difference with its range of services, Aras Kargo continues to operate as the top brand in industry using its innovative business model, combining technology with highly-skilled workforce. (Headquarters in Kavacik-Beykoz, Istanbul)

We are looking for highly motivated and experienced “Key Account Managers” to join our Sales team in HQ (Kavacık/Istanbul), who will play a critical role in managing and growing our key account portfolios, with a particular focus on e-commerce and corporate clients.

Qualifications:

• Bachelor’s degree (Master’s degree is a plus)
• 8+ years of proven sales and account management experience (logistics, courier, or e-commerce preferred)
• Strong knowledge and network within the e-commerce ecosystem (marketplaces, online retailers, digital platforms)
• Proven track record in managing key accounts and achieving sales targets
• Customer-oriented mindset and business acumen with strategic and analytical thinking skills
• Excellent negotiation, communication, and relationship-building skills
• Proficiency in MS Office and CRM tools
• Advanced level of written and spoken English
• Valid driver’s license and willingness to travel

Key Responsibilities:

• Drive growth and build strong partnerships with key accounts
• Create and implement strategic sales plans and strategies targeting designated key account segment; identify customer needs and provide tailored solutions
• Manage and develop sales processes related to the sales targets for assigned portfolio to increase revenue and market share; explore cross-selling opportunities
• Collaborate with cross-functional teams (operations, IT, customer experience, finance, etc.) to improve internal processes to enhance quality of services delivered to key accounts and deliver excellent customer experience
• Identify opportunities for acquiring new key accounts, manage proposal processes, and finalize deals; ensure smooth execution of contracts, pricing, collections, and post-sales processes
• Monitor market trends and competitor activities to identify new business opportunities and provide insights to management
• Conduct customer-based revenue and profitability analysis and provide regular reporting on account performance, pipeline, and forecasts

Aday Kriterleri

Pozisyon Bilgileri