Logistics | Operation-Documentation Specialist

• Bachelor’s degree in related fields (Logistics, International Trade, Business Administration, etc.).

• Proven experience in Logistics and Foreign Trade operations, specifically focusing on Sea Freight or Road Freight or Air Freight

• Deep understanding of import/export processes, international transportation modes, and country-specific regulations.

• Proficient in service types, Incoterms, and customs regulations.

• Active user of Shipsgo or similar container tracking systems.

• Strong planning, follow-up, and reporting skills with an analytical mindset.

• Customer-oriented with excellent verbal and written communication skills.

• High problem-solving capability, proactive, and highly responsible.

• A strong team player with advanced coordination skills.

• Highly proficient in MS Office programs, especially Excel.

---

• Managing the complete operational cycle from booking approval to final delivery.

• Maintaining professional, quality-oriented relationships with customers, suppliers, shipowners, airways and other business partners.

• Providing timely Pre-Alerts (departure) and Arrival Notices to customers; ensuring freight invoices are issued and shared promptly.

• Real-time tracking of shipments via Shipsgo, monitoring arrival statuses, and reporting potential delays to customers simultaneously. 

• Overseeing container pick-up and empty return processes following arrival to finalize the operation.

• Anticipating operational risks to minimize and taking early preventive actions.

• Opening import/export files, tracking documents, and managing both digital and physical archives.

• Ensuring the accurate preparation of shipping and customs documents, including Bill of Lading (B/L), Commercial Invoices, and Packing Lists.

• Streamlining the document flow between customs brokers, carriers and customers.

• Recording operational data accurately and timely into the system to ensure up-to-date information.

• Coordinating with the Finance Department to provide correct file numbers for invoice records.

• Prioritizing and resolving customer complaints and providing necessary feedback.

• Developing ideas and strategies to increase operational profitability.

• Working in coordination with sales teams and participating in customer visits when necessary.

Aday Kriterleri

Pozisyon Bilgileri