Medical Consultant (Dutch)

MEK Health, part of the Erdem Health Group, is a leading provider specializing in Hair Transplant, Obesity Surgeries, Plastic Surgery, Dental Services, and various other medical specialties. Established in 1988, Erdem Health Group is one of Turkey's foremost healthcare providers, with three major hospital locations in Istanbul. With over 1,000 experienced healthcare professionals and nearly 50 specialized departments, Erdem Health Group has been delivering high-quality healthcare services for more than 30 years. As a pioneer in the healthcare sector, the group launched a dedicated department in 2012, focusing on enhancing services for both domestic and international patients, particularly in the fields of hair transplant and aesthetic surgeries.

As part of this prestigious group, MEK Health is committed to expanding its expertise globally by bringing patients from more than 50 countries to Turkey. In addition to providing exceptional medical care, we offer transportation and accommodation services to ensure a comfortable treatment experience for our international patients. With a team of over 100 professionals, MEK Health continues to set standards of excellence in healthcare on a global scale.

We are seeking Medical Consultants to join our Sales Department as part of our expanding international patient operations.

Job Responsibilities

• Managing price quotations and financial processes related to patients,
• Expanding the international patient portfolio through outbound calls,
• Providing written and verbal information to patients about requested treatments,
• Participating in the coordination processes of international patients,
• Assisting and following up with patients during and after the operation process,
• Collecting patient feedback and ensuring patient satisfaction,

Qualifications

• High school graduate; preferably holding an associate or bachelor’s degree,
• Proficiency in Dutch with strong spoken and written communication skills,
• Preferably experienced in telesales / telemarketing,
• Strong persuasion and communication skills,
• Proficient in office computer programs,
• Energetic, target-oriented, and enjoys working in a team environment,
• Customer-satisfaction oriented, both internally and externally,
• Preferably residing on the Asian side of Istanbul,
• Available to work on a shift basis.

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