Sales Engineer

Wyser is an international Search & Selection company, present across 3 continents and part of Gi Group Holding.

We are recruiting for the position of "Sales Engineer" on behalf of our business partner, a globally operating company specialized in advanced high-temperature material solutions and molten metal flow control technologies.

Qualifications

• Bachelor’s degree in Metallurgical & Materials, Civil, Chemical, Mechanical, or Ceramic Engineering
• 2–3 years of experience in the refractory or cement industry (cement plant revamping experience is a plus)
• Proficient in MS Office
• Good command of written and spoken English
• Strong communication and relationship-building skills
• Willingness to travel domestically and internationally
• Valid driver’s license

Responsibilities

• Execute sales activities within the assigned region and achieve turnover and profitability targets,
• Maintain and develop relationships with existing customers, establish new customer relationships, and conduct regular customer visits including preparation of visit reports,
• Manage projects on site, supervise refractory applications, and provide effective solutions to customer requests and issues,
• Analyze market, customer, and product needs to identify sales opportunities,
• Support the preparation and follow-up of quotations, orders, and contracts,
• Work in close coordination with relevant departments on invoicing, delivery, and collection processes,
• Maintain effective communication with customers during after-sales processes to ensure customer satisfaction,
• Contribute to the achievement of targeted outcomes within the scope of the Integrated Management System,
• Initiate and follow up on corrective and preventive actions in cases where system requirements are not fulfilled,
• Promote a customer-oriented approach across the organization and support continuous improvement initiatives,
• Organize customer satisfaction surveys, analyze results, and coordinate improvement actions with relevant departments,
• Ensure effective communication of customer quality expectations and feedback to internal stakeholders.

"GI GROUP AND WYSER TURKEY SEÇME VE YERLEŞTİRME A.Ş. Türkiye İş Kurumu'nun 26.12.2023 tarihli 15198570 No'lu lisans sahibi özel istihdam bürosudur.”

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