Head Waiter (In Room Dining)

METT, unique locations across the world with a refined, elegant and laid-back collection of lifestyle hotels & resorts. With a discreet service style, free from fuss and formality, combined with social dining and lifestyle entertainment at the heart of the experience, the brand is created for travelers looking for an ideal place to celebrate life.

We are now looking for an IRD Head Waiter to join our team in Bodrum.

Core Activities

• Assist the IRD Supervisor in ensuring the smooth and efficient operation of the In-Room Dining department.
• Maintain complete knowledge of all food and beverage menu items, promotions, and service standards.
• Ensure all guest orders are delivered accurately, promptly, and according to hotel standards.
• Provide professional and personalized service to guests, ensuring a memorable dining experience.
• Support the supervision of daily IRD operations and assist in coordinating team activities during shifts.
• Handle guest requests and concerns efficiently, escalating issues to the IRD Supervisor when necessary.
• Ensure cleanliness, organization, and hygiene standards are maintained in all service and storage areas.

Competencies

• Minimum 2 years of experience in Food & Beverage or In-Room Dining operations.
• Good command of English.
• Strong guest service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Good organizational and time management skills.
• Knowledge of food safety and hygiene standards.
• Computer literacy and familiarity with POS systems.
• Positive attitude, professional appearance, and teamwork mindset.

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