Customer Service Assistant

Beklenen Nitelikler

• Deneyim2 - 5 years of experience

Genel Açıklama

Previous experience in customer service, preferably in the textile or carpet sector.

Strong communication skills and a customer-oriented approach.

Detail-oriented with good organizational and follow-up abilities.

Good knowledge of excel & an ERP system.

Good knowledge of English (to collaborate with the Belgian team).

Positive mindset.

Problem-solving mindset and ability to work in a fast-paced environment.

Proficient in MS Office programs.

Able to coordinate with production, planning, and logistics teams.

Providing timely and accurate responses to customer inquiries.

Supporting order entry, order tracking, and delivery coordination.

Preparing and updating customer-related documentation and reports.

Assisting in the resolution of customer complaints and ensuring follow-up.

Sharing product, pricing, and delivery information when necessary.

Maintaining strong and positive communication with both domestic and international customers.

Supporting the customer service team in daily operational tasks.

We are a reputable carpet manufacturing company focused on quality, innovation, and customer satisfaction.

We are seeking a motivated and detail-oriented Customer Service Assistant to strengthen our team.

Eğitim SeviyesiBachelor’s(Graduate).

Yabancı DilEnglish(Reading : Advanced, Writing : Advanced, Speaking : Advanced).

Çalışma ŞekliFull-Time.

Çalışma Modeliİş Yerinde.

LokasyonUşak.

Pozisyon SeviyesiSpecialist.